ZH
Zama H
1 reviews | Active since Nov 2021
16 May 2023, 14:07
Poor service
Feedback is poor, requested help with an eft withdrawal made on Saturday. Was told to wait for 24-48 hours. Still no results. Contacted them again today, was told to wait for another 24-48. My fjnds have still not reflects
Helpful (0)
Replies (2)0
Replies (2)
Hollywoodbets's replyOfficial
17 May 2023, 15:43Hi Zama
Your query has been escalated to our Withdrawals Management team. The team will be in touch.
Regards,
The Hollywoodbets Team
Your query has been escalated to our Withdrawals Management team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply17 May 2023, 15:43
Official
Hi Zama
Your query has been escalated to our Withdrawals Management team. The team will be in touch.
Regards,
The Hollywoodbets Team
Your query has been escalated to our Withdrawals Management team. The team will be in touch.
Regards,
The Hollywoodbets Team
ZH
Zama H's updateReviewer Update
18 May 2023, 08:52Today is Thursday 4 days after my initial requestbon Saturday the 13th, i have not been contacted as per your reply. I have contacted another consultant fron your company name thulisile mtungwa. She gave me a customer line number when I requested to speak to a supervisor. Called the number, i was told that i am number 61 waiting inline.
I have spoke to 4 consultants, another one was chad sylvester who assured me that my matter was being 'escalated'. Nothing has come of it. The consultants all have one line, please wait 24-48hrs, your matter has been escalated. What the hell does escalation mean in your company.
4 days nothing, tomorrow is friday,then weekend. The next thing I will be told is that no banking is done on weekends I must wait for another 24-48 hours.
I have spoke to 4 consultants, another one was chad sylvester who assured me that my matter was being 'escalated'. Nothing has come of it. The consultants all have one line, please wait 24-48hrs, your matter has been escalated. What the hell does escalation mean in your company.
4 days nothing, tomorrow is friday,then weekend. The next thing I will be told is that no banking is done on weekends I must wait for another 24-48 hours.
ZH
Zama H's update18 May 2023, 08:52
Reviewer Update
Today is Thursday 4 days after my initial requestbon Saturday the 13th, i have not been contacted as per your reply. I have contacted another consultant fron your company name thulisile mtungwa. She gave me a customer line number when I requested to speak to a supervisor. Called the number, i was told that i am number 61 waiting inline.
I have spoke to 4 consultants, another one was chad sylvester who assured me that my matter was being 'escalated'. Nothing has come of it. The consultants all have one line, please wait 24-48hrs, your matter has been escalated. What the hell does escalation mean in your company.
4 days nothing, tomorrow is friday,then weekend. The next thing I will be told is that no banking is done on weekends I must wait for another 24-48 hours.
I have spoke to 4 consultants, another one was chad sylvester who assured me that my matter was being 'escalated'. Nothing has come of it. The consultants all have one line, please wait 24-48hrs, your matter has been escalated. What the hell does escalation mean in your company.
4 days nothing, tomorrow is friday,then weekend. The next thing I will be told is that no banking is done on weekends I must wait for another 24-48 hours.