MP
Mildred P
1 reviews | Active since Jan 2021
12 Oct 2025, 17:14
Poor service
I made a withdrawal of 2000 but have not received my funds. I have been sent from pillar to post instead of getting good service. I have waited 24 hours as previously advised but nothing.
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Replies (3)MP
Mildred P's updateReviewer Update
13 Oct 2025, 06:01Hollywoodbets is refusing to pay my money or credit it back into my account. All I get is automated responses and not resolution to my request.
The 24 to 48 hours has passed Stil I have not received my money.
I want my money
The 24 to 48 hours has passed Stil I have not received my money.
I want my money
MP
Mildred P's update13 Oct 2025, 06:01
Reviewer Update
Hollywoodbets is refusing to pay my money or credit it back into my account. All I get is automated responses and not resolution to my request.
The 24 to 48 hours has passed Stil I have not received my money.
I want my money
The 24 to 48 hours has passed Stil I have not received my money.
I want my money
Hollywoodbets's replyOfficial
13 Oct 2025, 07:08Hi Mildred
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply13 Oct 2025, 07:08
Official
Hi Mildred
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
MP
Mildred P's updateReviewer Update
13 Oct 2025, 14:28It 14:24 and still no feedback is being given as to when I will be getting my funds. I want my money and hollywoodbets is playing games by not providing customer service. Nqobi le only called once in the morning. I am the who is busy calling trying to get my funds back. This is truly unacceptable
MP
Mildred P's update13 Oct 2025, 14:28
Reviewer Update
It 14:24 and still no feedback is being given as to when I will be getting my funds. I want my money and hollywoodbets is playing games by not providing customer service. Nqobi le only called once in the morning. I am the who is busy calling trying to get my funds back. This is truly unacceptable