UB
UMESH B
1 reviews | Active since Aug 2022
31 Aug 2022, 11:59
Poor service and help
Withdrawal on Saturday 28 August completed on Hollywood account yet more than 3 days later still no sign of my money no reply from there help line or emails also deposited 200 on Sunday went out of my acc and never reflected on my Hollywood acc getting help is near impossible will leave a better review if issues are solved today
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Replies (4)UB
UMESH B's updateReviewer Update
02 Sept 2022, 09:33My issue is still not resolved my money seems to have disappeared costed me a further 200 in airtime calling their helpline and almost 10 emails with no reply very poor service worse than a backyard bookie operation
UB
UMESH B's update02 Sept 2022, 09:33
Reviewer Update
My issue is still not resolved my money seems to have disappeared costed me a further 200 in airtime calling their helpline and almost 10 emails with no reply very poor service worse than a backyard bookie operation
Hollywoodbets's replyOfficial
03 Sept 2022, 13:57Hi Umesh
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply03 Sept 2022, 13:57
Official
Hi Umesh
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
UB
UMESH B's updateReviewer Update
03 Sept 2022, 14:45Issue solved took a week but they told me the banking system was offline which would have been nice to know a week ago but their operators we're very nice to deal with when a reply is received
UB
UMESH B's update03 Sept 2022, 14:45
Reviewer Update
Issue solved took a week but they told me the banking system was offline which would have been nice to know a week ago but their operators we're very nice to deal with when a reply is received
UB
UMESH B's updateReviewer Update
15 Sept 2022, 09:23Another week another withdrawal problem 3200 drawn on 14 September not yet cleared more than 24 hours later I love the Hollywood brand but this is a poor look
UB
UMESH B's update15 Sept 2022, 09:23
Reviewer Update
Another week another withdrawal problem 3200 drawn on 14 September not yet cleared more than 24 hours later I love the Hollywood brand but this is a poor look