Poor poor poor service

Item: Hollywoodbets
Rating: 1
Author: Joseph M

Why are my vouchers not loaded..i bought vouchers using EFT twice..i get nothing..more than 30 emails in communication but their agents work like they are computerized..always for the same info that i have already sent..poor poor poor

Helpful (0)

Replies (2)

Hollywoodbets's replyOfficial

29 Apr 2025, 07:13

Hi Joseph,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.

Regards,
The Hollywoodbets Team

Hollywoodbets's reply29 Apr 2025, 07:13

Official

Hollywoodbets's replyOfficial

30 Apr 2025, 13:07

Hi Joseph,

Thanks for reaching out! We're happy that we managed to resolve the query successfully. We've taken the necessary steps to ensure everything is in order. If you have any further questions or need assistance, feel free to contact us.

Regards,
Hollywoodbets Team.

Hollywoodbets's reply30 Apr 2025, 13:07

Official