AS
Athanas S

1 reviews | Active since Jun 2025

20 Jun 2025, 10:40

Pending withdrawal over 36 hours😡

Poor service from consulting teams, waited for over 30 hours for my withdrawal and still waiting for bank approval, contacted my bank as a receiving bank nothing is showing from their side, hollywoodbets should trace the funds using their bank countless calls with no help numerous emails no helps they all say one thing as if they're programmed. I lost a lost of money through this hollywoodbets and by downloading the app would be faster, convenient and efficient but worst experience. The app saves time, money and petrol but to the that's not important I want my money I can't wait another 24 hours my withdrawal has gone for audit for what reason cos I haven't committed any *****. Poor service should have read reviews 1st. Other app are far more better with withdrawals

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply20 Jun 2025, 14:13
Official
Hi Athanas,

Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.

Regards, 
The Hollywoodbets Team



AS
Athanas S's update20 Jun 2025, 14:20
Reviewer Update
Let's hope this isn't a reply for public purpose ensure you satisfy your customers we are all in for money you can't delay what's mine whereas when we deposit is as fast as possible... besides app I've lost a lot of money that mere hundreds it's an encouragement for people like us who bet on a daily basis. Ensure you prioritize your customers I'm not happy indeed. Numerous calls with my money, live chats with my data, emails with my data just to reach out for help it's bad business ideally for those of us who keep the business up and running. Apps should be convenient for fast, efficient and reliable way to save petrol money and waiting on long queue
AS
Athanas S's update20 Jun 2025, 20:11
Reviewer Update
Out despair, anger and frustration I lost my ease but after writing to this platform fortunately Hollywoodbets got hold of me and all was settled.. payment went through thanks to Hellopeter and Hollywoodbets team