SD
Simone D

1 reviews | Active since May 2020

03 May 2023, 18:31

Payouts

Deposits are instant, but as soon as u win big u struggle to get ur winnings out of them. It's been 5 days and still they have not paid me. I have called 3 times and everytime they say it's being escalated will be paid out the next day and NOTHING! Their chat service is also most pathetic because they reply when they feel like It and also so unhelpful.. Stay away!

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply03 May 2023, 20:25
Official
Hi Simone

Your query has been escalated to our withdrawal management team. The team will be in touch. 

Regards,

The Hollywoodbets Team 


SD
Simone D's update04 May 2023, 13:29
Reviewer Update
is this being escalated to Moses? How many times can a query be escalated before being resolved? I had no feedback no call and no payment!!! I am so annoyed