1 reviews | Active since Aug 2022
Payment Delay on Hollywoodbets Winnings
Dear Hollywoodbets Team,
I am writing to express my frustration regarding the delay in receiving my winnings. I placed a successful soccer bet on the 19th of December, but to date, the winnings have not been credited to my Hollywoodbets account.
I have contacted your customer service multiple times, and each time I am told that the IT department is "busy with it." The lack of resolution has been highly frustrating and unacceptable. The reference for this issue is Ticket Number: ***.
Here are my details for verification:
Full Name: Mulalo Malcolm Silimela
ID Number: ***
Contact Number: ***
I kindly request immediate assistance in resolving this matter. The prolonged delay and lack of communication have caused significant inconvenience.
Thank you for your urgent attention.
Sincerely, Mulalo Malcolm Silimela
Your acknowledgment of my query is meaningless without action. My account remains uncredited, and no one has bothered to contact me to explain this ongoing delay. This level of incompetence and disregard for your customers is utterly unacceptable.
I demand to know exactly what is happening with my winnings and why I am being subjected to this absurd delay. I also expect a clear and definitive answer as to when my account will be credited.
Your lack of urgency and transparency is both unprofessional and insulting. Resolve this matter immediately, or I will be forced to take further steps to hold Hollywoodbets accountable.
Do not test my patience any longer.
Sincerely,
Mulalo
Your acknowledgment of my query is meaningless without action. My account remains uncredited, and no one has bothered to contact me to explain this ongoing delay. This level of incompetence and disregard for your customers is utterly unacceptable.
I demand to know exactly what is happening with my winnings and why I am being subjected to this absurd delay. I also expect a clear and definitive answer as to when my account will be credited.
Your lack of urgency and transparency is both unprofessional and insulting. Resolve this matter immediately, or I will be forced to take further steps to hold Hollywoodbets accountable.
Do not test my patience any longer.
Sincerely,
Mulalo