SM
Sanele M
1 reviews | Active since Sept 2019
12 Sept 2019, 17:31
Payfast and hollywoodbets worst combination ever!
Payfast is pathetic. Very useless service to ever think about using! I made a payment using their platform on the 2nd of Sep 2019 and my account hasn't been credited. They do not respond to clients. I regret using this service. 10 days later no response or whatsoever. Hollywood on the other hand is failing to do a follow up and pressurise payfast so that they can assist.
Helpful (0)
Replies (2)0
Replies (2)
Hollywoodbets's replyOfficial
13 Sept 2019, 08:40Hi Sanele
Thank you for this feedback. We apologize for the inconvenience caused. I have passed this onto our Deposit management team, and have asked them to contact you and PayFast, and find out what is causing the delay. Hopefully this can be rectified as soon as possible.
Regards
Devin
Hollywoodbets
Thank you for this feedback. We apologize for the inconvenience caused. I have passed this onto our Deposit management team, and have asked them to contact you and PayFast, and find out what is causing the delay. Hopefully this can be rectified as soon as possible.
Regards
Devin
Hollywoodbets
Hollywoodbets's reply13 Sept 2019, 08:40
Official
Hi Sanele
Thank you for this feedback. We apologize for the inconvenience caused. I have passed this onto our Deposit management team, and have asked them to contact you and PayFast, and find out what is causing the delay. Hopefully this can be rectified as soon as possible.
Regards
Devin
Hollywoodbets
Thank you for this feedback. We apologize for the inconvenience caused. I have passed this onto our Deposit management team, and have asked them to contact you and PayFast, and find out what is causing the delay. Hopefully this can be rectified as soon as possible.
Regards
Devin
Hollywoodbets
Hollywoodbets's replyOfficial
13 Sept 2019, 11:55Hi Sanele
Please be advised that this has been resolved. Our team tried contacting you via your phone, but there was no answer. They have sent you an email with the details. Apologies again for the inconvenience experienced.
Regards,
Devin
Hollywoodbets
Please be advised that this has been resolved. Our team tried contacting you via your phone, but there was no answer. They have sent you an email with the details. Apologies again for the inconvenience experienced.
Regards,
Devin
Hollywoodbets
Hollywoodbets's reply13 Sept 2019, 11:55
Official
Hi Sanele
Please be advised that this has been resolved. Our team tried contacting you via your phone, but there was no answer. They have sent you an email with the details. Apologies again for the inconvenience experienced.
Regards,
Devin
Hollywoodbets
Please be advised that this has been resolved. Our team tried contacting you via your phone, but there was no answer. They have sent you an email with the details. Apologies again for the inconvenience experienced.
Regards,
Devin
Hollywoodbets