Pathetic service ever

You service is very bad, i have withdrawn money through ewallet and some reason on my i couldn't create the password then i requested that you must reverse it to hollywoodbets account or my bank account and you promise that it will take 5 days now its more than two weeks. Last sunday i spoke to Sihle she said i will receive money on Monday today its wensday. Today I spoke to sbongiseni Njhapha he doesnt know when will i receive my money, he said i cant speak to supervisor as well what kind of service is this? I need to fight for my money come on guys I need my money today. Its very difficult to get hold of you guyd this chat method is not connect us to agent it takes time to speak to some a