NT
Nomzolisi T

1 reviews | Active since Apr 2021

10 Jun 2021, 18:39

Pathetic service!!!!

Sent through my FICA documents numerous times to your Facebook account, the person who was 'assisting" me kept telling me to resend the documents, kept finding fault with each attempt I made.I used the self service option,no feedback..I sent my documents via email,still no feedback.Am now begging you people to please help me with this FICA stuff so I can use my account

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Replies (3)
NT
Nomzolisi T's update11 Jun 2021, 13:42
Reviewer Update
Sent my FICA documents to all communication platforms at Hollywood Bets and my account is still not active.. it's weekend, almost and I won't be able to withdraw my winnings bcz they are busy giving me the run around..??
NT
Nomzolisi T's update11 Jun 2021, 15:07
Reviewer Update
Really? Hollywood Bets? not even a response or some kind of explanation?So unprofessional!!
Hollywoodbets
Hollywoodbets's reply14 Jun 2021, 10:08
Official
Hi Nomzolisi

Your query has been escalated to our FICA management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets