Open account

My sister won over R150 000 more then 2 years ago and still her account remains closed and she still cannot access her account,we've listened to your constant stories about auditing for 2 years and we are tired now. Is it because she's a women and black? I don't think such inhumane practice would be done to other ethnicitys. A call centre agent on Thursday last week notified us that there's R54 000 in the account but what happened to the rest?I advise no one to use your betting platform because honestly it's bull**** We don't want to hear anymore of what we've heard, just open the account because youve had enough time to do whatever you were doing!