DM
Divine M

1 reviews | Active since Jul 2016

28 Jul 2016, 09:25

offended

<p>Im disgusted by your employees behavoir im sitting here at your hilbrow branch by the bar stools and i can here ur employees discussing bout me in their language i think they think i cant hear.ur 2 lady employees standing by ur counter and ds man i can hear her telling ds man who happens to be ur employee i dont knw if his the manger or wat but i can hear the lady askin these man if his not going to ask for my number " than ur manager or supervisor whatever he is here sayin to her "phela i judge before i ask i can see shes not my type" are they not used to seeing a girl like me busy judging and making such disrespectful comments.so unprofessional</p>

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply28 Jul 2016, 10:15
Official

Hi Gavinee

We have sent this onto our Operations team, who will address this immediately with our Regional Managers and team at the Hillbrow branch. We apologize for the experience you had and we will get to the bottom of this.

Regards
Devin
Hollywoodbets

Best regards,

DM
Divine M's update29 Jul 2016, 11:26
Reviewer Update

Hi the matter didnt get solved as the manager rhulani wasnt there wen i went back.he left and didnt bother telling me.im not at all happy.not going back there again if thats how u ppl treat ur customers

Hollywoodbets
Hollywoodbets's reply29 Jul 2016, 12:00
Official

Hi Gavinee, that is totally unacceptable, and we have asked our operations team to follow up on this immediately and intervene. We have also asked them to contact you directly.
Regards
Devin
Hollywoodbets

Best regards,