NM
Ntokozo M

1 reviews | Active since Sept 2019

08 Nov 2021, 17:14

*** Ntokozo

My money was taken by aviator pn the 28th of October and till this very day it has not been refunded. When i call they keep saying they escalating the matter it’s been 12 days already my R800 was taken

0
Replies (7)
Hollywoodbets
Hollywoodbets's reply09 Nov 2021, 08:53
Official
Hi Ntokozo

Your query has been escalated to our Helpline management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 
NM
Ntokozo M's update09 Nov 2021, 08:58
Reviewer Update
That’s what what I’ve been hearing since last week and you come back with the same response. I doubt I’ll ever get help 🤦🏽
Hollywoodbets
Hollywoodbets's reply09 Nov 2021, 11:05
Official
HI Ntokozo 

I understand that a TM has been in contact with you and will continue until the query has been resolved 

Regards,
Shanaaz
Hollywoodbets
NM
Ntokozo M's update11 Nov 2021, 06:50
Reviewer Update
You guys are dismally failing to attend to my issue. What is so hard to refund an active ticket from the 28th October till this day.
NM
Ntokozo M's update15 Nov 2021, 07:52
Reviewer Update
You guys must hire competent people this is not ON. Even this week will finish without me getting the proper help i Bet.
NM
Ntokozo M's update18 Nov 2021, 09:40
Reviewer Update
Refund my tickets. I’ve been more then patient. You guys are *********** in your jobs. How does one trust you guys going on forward with safety of our monies. REFUND MY MONEY
NM
Ntokozo M's update22 Nov 2021, 16:36
Reviewer Update
It’s been almost a month now still my money hasn’t been refunded