DG
Doreen G

1 reviews | Active since Nov 2019

04 Sept 2024, 07:52

Not happy

I asked to please reverse the EFT payment I made last night 3 Sept. As my bank details are incorrect. The chat assistant just says "sorry we don't reverse it" It hasn't even been 24 hours, surely you can just credit the R300 back to my account. And I've played ALOT of money out on Hollywoodbets and this is how I get treated now?

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply04 Sept 2024, 08:23
Official
Hi Doreen 
 
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
 
Regards,
The Hollywoodbets Team

DG
Doreen G's update04 Sept 2024, 08:50
Reviewer Update
The agent said sorry I cant help.
Let's see if there is a change and if I can be assisted