wV
wanda V
1 reviews | Active since Aug 2015
09 May 2025, 19:06
Non excisting service
Non-excisting customer service. No consultant respond to messages on their chat platform. No feedback on emails send to *** for a deposit not reflecting on my account. Account No ***2. Phoned and they could not find my 6 emails send and said I must phone back. I send several email with proof of payment from bank without anyone of their consultants assisting me.
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Replies (2)
Hollywoodbets's replyOfficial
10 May 2025, 09:46Hi Wanda ,
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply10 May 2025, 09:46
Official
Hi Wanda ,
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
wV
wanda V's updateReviewer Update
12 May 2025, 06:33HOLLYWOODBETS it's day 4 and still my deposit is not on my account. This is extremely bad service!
wV
wanda V's update12 May 2025, 06:33
Reviewer Update
HOLLYWOODBETS it's day 4 and still my deposit is not on my account. This is extremely bad service!