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MUDZUNGA M
1 reviews | Active since Jul 2022
17 Apr 2025, 11:03
No-Win-HoodRats aka Hollywoodbets
Dear Hollywood bets I have not won anything with you guys nor had any excitement playing your slots to rub salt on a open wound I bought a R50 voucher on my banking app then couldn't redeem it with your excuse being someone redeemed it and I should open a case . I sent the case number and still nothing has been Done it's over a year now Please refund my voucher and explain to me how someone redeems a voucher o bought on my account
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Replies (4)
Hollywoodbets's replyOfficial
17 Apr 2025, 13:01Hi Mudzunga
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply17 Apr 2025, 13:01
Official
Hi Mudzunga
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
MM
MUDZUNGA M's updateReviewer Update
18 Apr 2025, 13:05By escalation u mean sending an *********** individu
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MUDZUNGA M's update18 Apr 2025, 13:05
Reviewer Update
By escalation u mean sending an *********** individu
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MUDZUNGA M's updateReviewer Update
18 Apr 2025, 13:08By escalation you mean sending an *********** agent to tell me I must follow up case with detective while it's your platform allowing such abominations you guys are ***ards and always want to put blame on someone else no I must wait for saps who can't even solve more urgent cases to figure out a plan for a R50 voucher that I clearly bought and sent proof wow pathetic
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MUDZUNGA M's update18 Apr 2025, 13:08
Reviewer Update
By escalation you mean sending an *********** agent to tell me I must follow up case with detective while it's your platform allowing such abominations you guys are ***ards and always want to put blame on someone else no I must wait for saps who can't even solve more urgent cases to figure out a plan for a R50 voucher that I clearly bought and sent proof wow pathetic
MM
MUDZUNGA M's updateReviewer Update
19 Apr 2025, 13:35Now I can honestly say this company is a **** when I inquired about my missing voucher was told to give case number then they shall disclose the info to me today it's a new story it's wait fro feedback from the detective hahaha if u live in sa you know saps won't solve number and why such a proces just refund what's mine and keep your nonsense
MM
MUDZUNGA M's update19 Apr 2025, 13:35
Reviewer Update
Now I can honestly say this company is a **** when I inquired about my missing voucher was told to give case number then they shall disclose the info to me today it's a new story it's wait fro feedback from the detective hahaha if u live in sa you know saps won't solve number and why such a proces just refund what's mine and keep your nonsense