CM
Clifford M
1 reviews | Active since Apr 2018
21 Feb 2019, 18:01
No response after numerous emails and calls
I am not supposed to give them even one star rating they don't deserve it. Customer service sucks to the core. They should be cautious in making a selection when hiring staff. If you compare today's unemployment rate and their *********** staff, you would want to swear and make you turn into someone you're not... . I mean as a bookie receiving "just the ordinary's Benjamins" and getting service that sucks... Just saying....
Helpful (0)
Replies (2)0
Replies (2)
Hollywoodbets's replyOfficial
25 Feb 2019, 17:43Hi Clifford
Please could you provide more feedback with regards to the poor service you received. We are not sure what you are alluding to here in your post.
We have requested that our Helpdesk Supervisor call you and get more feedback.
Regards,
Devin
Hollywoodbets
Please could you provide more feedback with regards to the poor service you received. We are not sure what you are alluding to here in your post.
We have requested that our Helpdesk Supervisor call you and get more feedback.
Regards,
Devin
Hollywoodbets
Hollywoodbets's reply25 Feb 2019, 17:43
Official
Hi Clifford
Please could you provide more feedback with regards to the poor service you received. We are not sure what you are alluding to here in your post.
We have requested that our Helpdesk Supervisor call you and get more feedback.
Regards,
Devin
Hollywoodbets
Please could you provide more feedback with regards to the poor service you received. We are not sure what you are alluding to here in your post.
We have requested that our Helpdesk Supervisor call you and get more feedback.
Regards,
Devin
Hollywoodbets
Hollywoodbets's replyOfficial
26 Feb 2019, 10:02Hi Clifford
Our team informs us that your complaint is with regards to a Refer A Friend bonus, that you said you did not receive. Our team has checked your account, and you were credited with the bonus on the 30th January 2019. Our team did try contacting you yesterday with regards to this. You can view this on your account history.
Regards
Devin
Our team informs us that your complaint is with regards to a Refer A Friend bonus, that you said you did not receive. Our team has checked your account, and you were credited with the bonus on the 30th January 2019. Our team did try contacting you yesterday with regards to this. You can view this on your account history.
Regards
Devin
Hollywoodbets's reply26 Feb 2019, 10:02
Official
Hi Clifford
Our team informs us that your complaint is with regards to a Refer A Friend bonus, that you said you did not receive. Our team has checked your account, and you were credited with the bonus on the 30th January 2019. Our team did try contacting you yesterday with regards to this. You can view this on your account history.
Regards
Devin
Our team informs us that your complaint is with regards to a Refer A Friend bonus, that you said you did not receive. Our team has checked your account, and you were credited with the bonus on the 30th January 2019. Our team did try contacting you yesterday with regards to this. You can view this on your account history.
Regards
Devin