No referral Bonus

I referred a friend over the weekend, which happens to be my husband, He loaded his account with over R100 and started betting on saturday evening, Knowing that there is a referral bonus of R50 up until today DOLOLO no referral bonus, every time i call or chat , they keep saying that it is being escalated and they will call me back, they advertise things that dont happen, I want my referral bonus.....