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Frederick L

1 reviews | Active since Dec 2018

22 Dec 2018, 14:35

No honesty from Hollywoodbets regarding their proof of bets being delayed for what reason -proof me wrong

I have contacted Hollywoodbets regarding delays of Proof of bets not coming through after placing them which CLEARLY giving the impression of a rigged operation why are they having constant delays are the contacting Lotteries to prevent your numbers from winning?I went through the process to changing to gmail and it still persists clearly showing the fault is on their side but they wont admit it. If this was truly a game of chance their bets will come through immediately without any delays. I have asked Devin to phone me -I am still waiting for his call as I want the truth whats happening there if this is a **** they should let people know whats the use of trying to win if your are playing against the house where they can manipulate the results

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Replies (4)
FL
Frederick L's update01 Feb 2019, 17:38
Reviewer Update
Today my bets did not came through once again -funny that winning bets was between them and they cannot answer -so what are you hiding that you cant answer ? I reported you today after NUMEROUS WARNINGS yet you have done it again 1 Feb 19...........
Hollywoodbets
Hollywoodbets's reply02 Feb 2019, 10:15
Official
 
Hi Frederick

We have responded to your most recent post on HelloPeter.

We have explained to you numerous times that all your bets struck are available on your bet history on your account.  The email of bet confirmation does not establish whether or not your bet was struck. You receive a confirmation on your screen when striking a bet, and all previously struck bets - including pending, winning, losing -  can all be viewed on your Bet History statement.

We are doing an investigation into why the bet confirmations are delayed in coming through to you, as currently other customers are receiving them directly after the bets have been struck. 

Our Betting Operations manager for Hollywoodbets has received your emails, including those sent to the Gauteng Gambling Board.

Regards,
Devin
Hollywoodbets

 
FL
Frederick L's update02 Feb 2019, 12:27
Reviewer Update
Devin its SIMPLE -If you cannot deliver an email proof of ANY bet IMMEDIATELY after placing a bet you should NOT be running and I will make sure I take this HIGH UP with the Gauteng Gambling Board -Other companies comply why are winning bets NOT in my account yesterday 1 Feb 2019 ???? Care to answer that for me ? You either sort that out or close your doors as your operation is rigged -I DONT TRUST YOUR ACCOUNT -I had winners that wasnt in my account yesterday -so MUCH for your account your bragging off -EMAIL should work or you close your doors its simple as that!
Hollywoodbets
Hollywoodbets's reply04 Feb 2019, 10:52
Official
Hi Frederick
You are free to email me your winning bets that have not been credited to your account, and I will make sure it is investigated.  According to your account, all winning bets were paid out within 45 minutes of the Lucky Numbers draws closing.
Regards,
Devin