No customer service
<p>Funny how Hollywood bets says their customers comes first but when you email them you get no reply they ignore you. <br />I created an account and now when I try login it said account not active, because I couldn't send correct FICA documents.<br />I sent my FICA documents but never got any reply, kept emailing them no reply, even other 2 ladies have the same problem, I'm sure there are 1000's of people facing the same problem. Even now I still don't have an active account.<br />Mxm think we will beg you? There are alot of betting companies our there, who would to get customers. <br />Don't even bother to reply, you only reply here because it's public, when it's private you don't even bother.</p>
Hi Tshepo
Thank you for your feedback.
We have sent your details onto our team and asked them to address this immediately.
They will be phoning you shortly to get more information.
We sincerely apologise for the inconvenience caused here and hope your account can be resolved as soon as possible. This is not the standards we aim for, and we apologise for letting you down.
Regards
Devin
Social Media Manager
Hi Tshepo
Thank you for your feedback.
We have sent your details onto our team and asked them to address this immediately.
They will be phoning you shortly to get more information.
We sincerely apologise for the inconvenience caused here and hope your account can be resolved as soon as possible. This is not the standards we aim for, and we apologise for letting you down.
Regards
Devin
Social Media Manager
Hi Tshepo
I believe our Helpline has contacted you now and activated your account.
Once again I apologise on behalf of Hollywoodbets for the inconvenience caused.
Regards
Devin
Hi Tshepo
I believe our Helpline has contacted you now and activated your account.
Once again I apologise on behalf of Hollywoodbets for the inconvenience caused.
Regards
Devin
Thank you very much
it has been resolved and my account is now active
Thank you very much
it has been resolved and my account is now active
