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Varsha N

1 reviews | Active since Feb 2020

12 Sept 2022, 16:16

Never experienced such bad service in my life!

I contacted you guys today and told you about my situation regarding my daughter depositing all of my money into my hollywood bets account and you said that I must contact by bank, my bank is not able to assist as the funds are will you guys. Please give me my money back as soon as possible because I am a pensioner and I need my money.

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Replies (4)
Hollywoodbets
Hollywoodbets's reply13 Sept 2022, 10:41
Official
Hi Varsha

Your query has been escalated to our Customer Service management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 
VN
Varsha N's update13 Sept 2022, 16:11
Reviewer Update
Please rectify this immediately as I need my money. That is my money and you cannot do what you are doing!
Hollywoodbets
Hollywoodbets's reply14 Sept 2022, 10:15
Official
Hi Varsha 

I understand that the team has guided you with the necessary steps to take.

All the best. 

Regards,
Shanaaz 
VN
Varsha N's update14 Sept 2022, 11:45
Reviewer Update
No they have not. You guys are telling me to call my bank and they said they cant do anything as the money is with you! why are you making me cry for my own money! I will take this further if the money is not refunded immediately!