EN
Eliphas N

1 reviews | Active since Jun 2017

13 Jan 2020, 15:12

My money not our money

Hollywoodbets its asking me to send a selfie of me holding my ID...bear in mind im not going to do that ****..

All people who works at Hollywoodbets i don't think they are really OK

Hollywood mobi site gives their clients an option to change phone numbers i use it by changing my numbers the next thing I can not withdraw my money then don't allow me, no one calls to do security checks they are just quiet failed to do 3 withdrawals.

I had to ask them why this is happeing they tell me to send a selfie due to my number being changed several times!!! 1st you never contacted me to make sure its really me who changed the number..2nd You gave me an option that I can change my number but you dont want me to use it!!!3rd a stupid consultant by the name of pearl tells me they do it for security reason I ask if its for security reason why do we have access to change my number she says its up to me if I send a selfie or I won't be able to do a withdrawal I said a fool will send that selfie not me..financial institutions blog withdrawals when you report it and they give you a call when there is something suspicious...

There's no selfie **** I'm going to send and people from Hollywood they need to use their minds.

0
Replies (5)
Hollywoodbets
Hollywoodbets's reply13 Jan 2020, 17:23
Official
HI Eliphas
I have sent this onto our team to investigate. We will issue a response once we have feedback.
Regards
Devin
Hollywoodbets
Hollywoodbets
Hollywoodbets's reply13 Jan 2020, 21:11
Official
Hi Eliphas 

We have tried contacting you on your contact details multiple times this evening, however we have been unsuccessful. Please advise us a suitable time and contact number we can reach you on to resolve your query.

Regards,
Marcel
Hollywoodbets
EN
Eliphas N's update14 Jan 2020, 07:36
Reviewer Update
Asked several times for manangers at Hollywoodbets to give me a call, they never called. You don't need me to resolve this the power its in your hands you can block our accounts at anytime... I was betting in peace used all the options you gave me then you decided to block my account now when you say we should resolve what exactly are you saying ...you might as well delete that account I had enough of your bulling.
EN
Eliphas N's update02 Mar 2020, 12:01
Reviewer Update
Hollywood you doing it again..the problem starts when I withdraw my money..you have to give me problems but why can't i bet in peace? listen **** you with your whole team of Hollywood.
Hollywoodbets
Hollywoodbets's reply02 Mar 2020, 12:11
Official
Hi Eliphas

I have escalated your query to the Withdrawals manager, he will be in contact with you shortly to assist with your withdrawal request. 

Regards,
Marcel 
Hollywoodbets