1 reviews | Active since Jun 2017
My money not our money
Hollywoodbets its asking me to send a selfie of me holding my ID...bear in mind im not going to do that ****..
All people who works at Hollywoodbets i don't think they are really OK
Hollywood mobi site gives their clients an option to change phone numbers i use it by changing my numbers the next thing I can not withdraw my money then don't allow me, no one calls to do security checks they are just quiet failed to do 3 withdrawals.
I had to ask them why this is happeing they tell me to send a selfie due to my number being changed several times!!! 1st you never contacted me to make sure its really me who changed the number..2nd You gave me an option that I can change my number but you dont want me to use it!!!3rd a stupid consultant by the name of pearl tells me they do it for security reason I ask if its for security reason why do we have access to change my number she says its up to me if I send a selfie or I won't be able to do a withdrawal I said a fool will send that selfie not me..financial institutions blog withdrawals when you report it and they give you a call when there is something suspicious...
There's no selfie **** I'm going to send and people from Hollywood they need to use their minds.
I have sent this onto our team to investigate. We will issue a response once we have feedback.
Regards
Devin
Hollywoodbets
I have sent this onto our team to investigate. We will issue a response once we have feedback.
Regards
Devin
Hollywoodbets
We have tried contacting you on your contact details multiple times this evening, however we have been unsuccessful. Please advise us a suitable time and contact number we can reach you on to resolve your query.
Regards,
Marcel
Hollywoodbets
We have tried contacting you on your contact details multiple times this evening, however we have been unsuccessful. Please advise us a suitable time and contact number we can reach you on to resolve your query.
Regards,
Marcel
Hollywoodbets
I have escalated your query to the Withdrawals manager, he will be in contact with you shortly to assist with your withdrawal request.
Regards,
Marcel
Hollywoodbets
I have escalated your query to the Withdrawals manager, he will be in contact with you shortly to assist with your withdrawal request.
Regards,
Marcel
Hollywoodbets
