NP
Nelendren P

1 reviews | Active since Sept 2019

12 Jan 2025, 15:53

MR N D Pillay

I just phoned me about 3mins before the 7th race at Scottsville today cancelling a bet, which was taken for R212 by mistake, it was a finger error, the operator told me I can't cancel the bet, because I need to gave them 5mins in advance to cancel a bet This is absolutely ridiculous because on the tote this bet would of been cancelled immediately Hollywoodbets should not been in businesses if they cannot cancel bets before the start of the race, betway would of cancelled this bet with immediate effect before the race,if the race didn't start running, I express my disappointment and will not want to associate with this betting site, ever again The operator name is Sphembaso They are not professional and don't deserve to be in Sa has a services provider Every punter has a right to cancel a bet, as long as the race is not run

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Replies (1)
Hollywoodbets
Hollywoodbets's reply12 Jan 2025, 16:17
Official
Hi Nelendren Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team