Mr N D Pillay

Good day I have a complaint against hollywoodbets Dukwas, Pietermaritzburg, the service in that branch is pathetic or none, when Hollywoodbets was not in control, this branch was A grade and had very good service, one would enjoy the hospitality and complaints where addressed and corrected, where applicable. The current staff are only there to get the wages and know they are indispensable and no one can replace them, I go there to get forms for local and overseas racing, so I can blow my money on the hollywoodbets app, but every time I go there I will have to wait for nothing less than 1 hour, it's like I got nothing else to do, but wait like a dog for these papers to be printed, the team leader refuses to give me her name, there's no manager at this branch, and also she tells me every time I come there the printer is broken, that means the printer does not ever works or the people in Dukwas don't work, I suggested on numerous occasions to print at least 10 copies for overseas racing and when it comes to the last 3, operator should request another 10, local racing at least 50 copies should be handed to operator's, when stock is low print more, but they will be having breakfast, lunch and dinner, gossiping and there for fun, that's a very nice job, customer's are of no importance, when they do have forms, which will be at almost the end of racing, there's like a 1000 forms, which can be used has toilet paper for your staff I always ask them when you'll are going to close that place and hand it over to another book maker who can provide us with service delivery and can employ people that want to work, I also understand the country is in shambles and people like you'll take advantage over our poor leadership, and think everybody is the same when it comes to service delivery