Hellopeter
Share Your Experience
WS
Wesley S

1 reviews | Active since Oct 2022

01 Oct 2022, 12:05

Mr

Hi my account was just hacked Someone used my account to buy 50 rands Mtn airtime Holleywood bet are the most unhelpful people They refuse to give me the number of the person who purchased the airtime

0
Replies (4)
Hollywoodbets
Hollywoodbets's reply01 Oct 2022, 12:10
Official
Hi Wesley

Your query has been escalated to our Customer Service management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 
WS
Wesley S's update01 Oct 2022, 13:18
Reviewer Update
I’ve been with Holleywood bet for many years , I’ve never ever purchased air time
I don’t even have the app to purchase airtime
It does not even show on my transactions
I’m warning all betting people to be very careful as only Holleywood bet people are able to hack into one’s account
They need to be charged by the police for de*****ing my account
WS
Wesley S's update01 Oct 2022, 16:15
Reviewer Update
Hi shenaaz
I’d be very worried to put my name on the reply as if I don’t get a response by Monday I will be opening a case and unfortunately it wii be on your response
Hollywoodbets
Hollywoodbets's reply03 Oct 2022, 09:28
Official
Hi Wesley 

I understand that the team has spoken to you and escalated the matter on Saturday. The account is under investigation and the team will keep you updated on its progress. 

Transparency is key for us at Hollywoodbets, hence the name sign off.  

Regards,
Shanaaz
Hollywoodbets