Most pathetic service ever...

It's a shame that hollywoodbets is going around the world but can't look after their own customers at home.Owen heffer really needs to train his staff. I had a query that's going on for over a month..what a joke it reached management level by the name Dee's.. said it should take 24 to 48 hours to resolve its taking like 24 to 48 days to resolve...they are really frustrating and pathetic in their service...come on Owen plz man I know url are much better than this ...pathetic..terrible..staff really needs proper training...I was always wondering why the call center staff are so ***********..now I understand because if management can't resolve simple problems how do expect junior staff..to be competent...ur guys can keep my money..