FM
Fenando M
1 reviews | Active since Apr 2020
08 Apr 2020, 15:45
MONEY GONE
I've been a very loyal customer of Hollywoodbets but I'm very disappointed. This morning I emailed you guys regarding R3000 that went missing from my account. I wasn't able to log into my account for hours and when I finally could my account was on R0,00, as I wanted to withdraw the money as I couldn't reverse the payment. It's been hours since your last reply and worst of all is that I need my money for my vehicle installment.
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Replies (2)
Hollywoodbets's replyOfficial
08 Apr 2020, 19:58Hi Fenando,
We apologize for the delayed response. We have sent this onto our team to assist with, and they will look into this asap.
Regards
Devin
Hollywoodbets
We apologize for the delayed response. We have sent this onto our team to assist with, and they will look into this asap.
Regards
Devin
Hollywoodbets
Hollywoodbets's reply08 Apr 2020, 19:58
Official
Hi Fenando,
We apologize for the delayed response. We have sent this onto our team to assist with, and they will look into this asap.
Regards
Devin
Hollywoodbets
We apologize for the delayed response. We have sent this onto our team to assist with, and they will look into this asap.
Regards
Devin
Hollywoodbets
FM
Fenando M's updateReviewer Update
14 Apr 2020, 10:18To my disappointment, I keep emailing the agent but no answer. I was told that she would refer my complaint to the correct department as my account seem to have been compromised. Still waiting, very disappointed!
FM
Fenando M's update14 Apr 2020, 10:18
Reviewer Update
To my disappointment, I keep emailing the agent but no answer. I was told that she would refer my complaint to the correct department as my account seem to have been compromised. Still waiting, very disappointed!