ZS
Zoe S

1 reviews | Active since Dec 2018

08 Aug 2024, 22:04

****** MONEY

Don't deserve even one star.I deposited a voucher via Capitec Pay, it was never credited to my account. Called Hollywood bets and submitted all the information needed and they promised to help me in 24hrs to 48hrs.Its more than 48hrs now and they keep sending me from pillar to post.I Called Capitec Bank today and they said the deposit was instant payment and cannot be reversed, I must submit the proof of payment and Hollywood will be able to trace it,until today nothing has happened and the only thing I'm asking is my money back.Been patient enough with you guys!

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply19 Aug 2024, 18:06
Official
Hi Zoe Your query has been received by the Customer Service Management Team. Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.

Net, we will gladly assist you further. Regards, The Hollywoodbets Team