DN
Darryl N

1 reviews | Active since Jan 2017

22 Oct 2020, 14:47

Missing payment

I've made two deposits today of R250ea and only one reflected in my hollywood account. When I call the contact centre they keep saying the funds will be credited in 15 min. I used their virtual card service to process the payment and the funds have already left my account. You just lost a good punter

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply22 Oct 2020, 15:10
Official
Hi Darryl

You query has been escalated to our Deposits management team for review. The team will be in contact soon.

Regards,
Shanaaz
Hollywoodbets

Hollywoodbets
Hollywoodbets's reply22 Oct 2020, 15:31
Official
Hi Darryl 

Your account has been credited. We have tried to call you but the call was not answered.

Regards

Carol
Hollywoodbets