tN
thapo N

1 reviews | Active since May 2015

26 Jul 2022, 14:42

Missing eft payment

I made a review here on the 22nd July 2022 about EFT missing payments.I was advised by Hollywoodbets to ask my bank to do an investigation and check where the funds are.Absa came back to me and said money has been credited to hollywoodbets's.i even forwarded you the response from Hollywoodbets.Kindly credit my account.

Hollywood account 197161

0
Replies (4)
Hollywoodbets
Hollywoodbets's reply26 Jul 2022, 19:37
Official
Hi Thapo

Your query has been escalated to our Customer Service management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 
tN
thapo N's update27 Jul 2022, 08:53
Reviewer Update
Please proof ot that you didn't receive funds from me on the 21st July.Absa did send me theirs,to prove where the money went.
Hollywoodbets
Hollywoodbets's reply27 Jul 2022, 14:05
Official
Hi Thapo

A consultant will be in contact with you with regards to the above.

Regards,
Shanaaz
tN
thapo N's update03 Aug 2022, 16:52
Reviewer Update
Hollywoodbets please credit my account.absa is refusing to process a re-call of funds,cos they are certain you did receive the funds.yeaterday the 2nd august I have sent a consultant proof of payment and a confirmation of date ,she said she has forwarded them to the creditors.whats must o do really to get my money.😭