SnpM
Silindile nokulunga precious Mgenge
1 reviews | Active since Mar 2023
30 Jun 2025, 07:29
****mers
Hollywoodbets should workshop its employees. They are very rude and no professionalism. My account has been suspended for 2 weeks now say client is no longer active. With no valid reason. Support team says stay like that until they decide to open your account. It's been two weeks yet I am told that nonsense. Why are we not allowed to engage with people who closed the account. Because the fool is me now.
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Replies (3)0
Replies (3)
Hollywoodbets's replyOfficial
30 Jun 2025, 07:47Hi Silindile,
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply30 Jun 2025, 07:47
Official
Hi Silindile,
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
SnpM
Silindile nokulunga precious Mgenge's updateReviewer Update
01 Jul 2025, 08:46I need urgent help I need my money. I have not recieved any call yet my account is still blocked for 2 weeks now. Saying client is no longer active. I seem like a fool the escalatio was done two weeks ago but closing my account did nt delay any one. I am the one who is suffering here trying to make follow up
SnpM
Silindile nokulunga precious Mgenge's update01 Jul 2025, 08:46
Reviewer Update
I need urgent help I need my money. I have not recieved any call yet my account is still blocked for 2 weeks now. Saying client is no longer active. I seem like a fool the escalatio was done two weeks ago but closing my account did nt delay any one. I am the one who is suffering here trying to make follow up
SnpM
Silindile nokulunga precious Mgenge's updateReviewer Update
02 Jul 2025, 08:51I now look like a fool. My account is closed. I have submitted all the documents I am told of the backlog. How do you close other accounts yet you still have more to do. I am being inconvenienced I am suffering it's been 3 weeks my money is stucked there since I can't log in. All I want now is my money can they open I withdraw my money then they can close and continue with whatever they are doing no 1 will be inconvenienced. It's my money I deposited there but my rights are being violated now I am suffering now. And no one cares about me and what I am going through.
SnpM
Silindile nokulunga precious Mgenge's update02 Jul 2025, 08:51
Reviewer Update
I now look like a fool. My account is closed. I have submitted all the documents I am told of the backlog. How do you close other accounts yet you still have more to do. I am being inconvenienced I am suffering it's been 3 weeks my money is stucked there since I can't log in. All I want now is my money can they open I withdraw my money then they can close and continue with whatever they are doing no 1 will be inconvenienced. It's my money I deposited there but my rights are being violated now I am suffering now. And no one cares about me and what I am going through.