MS
Muzo S

1 reviews | Active since Dec 2020

06 Dec 2023, 20:17

Just another MMM

My matchbuilder won on Sunday 03/12/23, but I did not receive my pay out. On Monday, I then escalated the matter ***1 and I was told that it will take up to 48 hours for the matter to be rolved. Today is Wednesday, and no feedback but has been provided, I've done numerous follow ups but nothing seems to be working.

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply07 Dec 2023, 10:03
Official
Hi Muzo 
 
Your query has been escalated to Customer Service Management Team. The team will be intouch..
 
Regards,
The Hollywoodbets Team

MS
Muzo S's update08 Dec 2023, 20:31
Reviewer Update
You'll another ticket for 07/12/23 is still pending Ticket #***9. You are a disappointment shame