MX
Masentle X
1 reviews | Active since Jan 2021
10 Jan 2021, 18:50
J
I have logged a complain on the 29th December 2020 about hollywoodbets, they did contact me and told me they will escalate my matter. But to date I have not received a call or even an email. When I chat to support they still give me the SD-*** to give to the casino, so I asked if they can't communicate with the casino or nor since an taken back and forth about this. They promised to send this to the casino even though it's not the 1st time they say that. I have screen shots of every one I spoke to.
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Replies (2)
Hollywoodbets's replyOfficial
11 Jan 2021, 08:50Hi Masentle
Your query has been escalated to our Helpline management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Helpline management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply11 Jan 2021, 08:50
Official
Hi Masentle
Your query has been escalated to our Helpline management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Helpline management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
MX
Masentle X's updateReviewer Update
11 Jan 2021, 19:17Hello Peter!
Hollywoodbets has indeed attended my matter, it is resolved and I got my money back. Thank you so much for everything.
Hollywoodbets has indeed attended my matter, it is resolved and I got my money back. Thank you so much for everything.
MX
Masentle X's update11 Jan 2021, 19:17
Reviewer Update
Hello Peter!
Hollywoodbets has indeed attended my matter, it is resolved and I got my money back. Thank you so much for everything.
Hollywoodbets has indeed attended my matter, it is resolved and I got my money back. Thank you so much for everything.