JB
Janice B

1 reviews | Active since Apr 2025

08 Sept 2025, 19:14

It's a ****

It really is a ****

I played hot hot fruits when my fruits are in pay lines no heat features are dead I played sugar rush 1000 I bought over 300 features it doesn't pay I played sugar rush there I get the features but doesn't pay Guys becareful of this site horrific is not a word to describe it they say it's number generators it's a **** I've tried playing different times different bet sizes I sent over 100 emails to report the volitile nature of the site it becomes worse I went on a break because I lost alot of money guess what I'm still loosing money. This site has cost me alot of money with no returns they keep saying try again but I never win and I probably won't ever win the site makes so much of money but no returns they treat you like garbage and robots by now I should have seen a max win on sugar rush 1000 it's never going to happen ever this site makes me sick

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply09 Sept 2025, 07:33
Official
Hi Janice

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards, 
The Hollywoodbets Team

JB
Janice B's update11 Sept 2025, 10:32
Reviewer Update
No escalations no feedback still at a loss
A loss of alot of money
A loss of respect for this site
A Disheartened perspective why is this site so volitile and greedy????
A lady named pearl that agent needs a raise she is the only agent that read my email to understand what I'm trying to say about unfair game play the rest of your agents should be trained stop sending automated paragraphs and read what the customer is complaining about
Sugar rush 1000 is volitile yes but when it pays it pays huge guess what on your site I can get 7000 free spins and I will still not win
Hot hot fruits your site makes this game seem like a monster when in actual fact its a very popular habenore game that's why this site makes it so difficult to win can the government just ban hollywoodbets They way to greedy I haven't won half my losses and I just keep loosing damn this ****mers