KM
Katlego M

1 reviews | Active since Mar 2026

02 Nov 2026, 10:48

*******ion???

If I could give a negative star, I would. I initiated a permanent account closure and requested that my funds be returned (per their own terms and conditions). It has been 14 days, and not only have they not refunded me, they initiated an audit on my account to stall the process even more. This whole time they have been insisting that I wait for my account to be reactivated again to gamble with the funds in my account, totally disregarding my attempts of no longer gambling. Terrible customer service and would definitely not recommend unless if you want your money to be held ********ly.

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply02 Nov 2026, 11:10
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets