PJ
Priscilla J
1 reviews | Active since Mar 2023
15 Mar 2023, 17:41
Instant not so Instant!!!
I withdrew a R100 via Instant Withdrawal (Standard Bank) on 22/02/2023) at 15:19 but I haven't received the messages. Normally, this comes through almost immediately after you process a withdrawal request. I also tried to resend the voucher and pin but this didn't work. I have tried numerous times to get hold of Hollywoodbets by calling them and even emailed them 5 times but I guess that it wasn't important as it was only a R100.00 but its about the principle. This is bad because their chat option is useless seeing that they are such a big company!!! I would like you to follow-up on this matter as it is ridiculous
Please assist me with this As soon as possible
Regards,
Priscilla Johnson HWBets *** Cell: ***
Helpful (0)
Replies (2)0
Replies (2)
Hollywoodbets's replyOfficial
16 Mar 2023, 16:46Hi Priscilla
Your query has been escalated to our Customer Service management team. The team will be in touch.
Regards,
The Hollywoodbets Team
Your query has been escalated to our Customer Service management team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply16 Mar 2023, 16:46
Official
Hi Priscilla
Your query has been escalated to our Customer Service management team. The team will be in touch.
Regards,
The Hollywoodbets Team
Your query has been escalated to our Customer Service management team. The team will be in touch.
Regards,
The Hollywoodbets Team
PJ
Priscilla J's updateReviewer Update
17 Mar 2023, 02:19Cant you just place the credit back onto the account? Because nobody has contacted me thus far....? What would be the easiest solution to this problem? Let me know...
PJ
Priscilla J's update17 Mar 2023, 02:19
Reviewer Update
Cant you just place the credit back onto the account? Because nobody has contacted me thus far....? What would be the easiest solution to this problem? Let me know...