JK
Jabu K
1 reviews | Active since Jan 2018
06 Nov 2022, 02:16
Instant money withdrawal nightmare
I have made instant money withdrawal on the 26th October 2022 and after struggling for days to get answers I was told that there is a problem with Standard bank. On Thursday the 3rd November I was told that the problem is sorted out but still today can't get my money from Hollywood, same thing all the time escalation after escalation but no results. Sort this out as soon as possible I have been patient enough.
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Replies (2)
Hollywoodbets's replyOfficial
07 Nov 2022, 15:01Hi Jabu
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply07 Nov 2022, 15:01
Official
Hi Jabu
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
JK
Jabu K's updateReviewer Update
10 Nov 2022, 16:02Today its the 15th day and no clear answers about how I'm going to get my money. I have wasted a lot of money on calls with this futile exercise of trying to get what is mine. Promises have been made but not kept and I ask myself what is the difficulty of paying what is due to me. You are quick to accept our deposits but slothful to address our concerns, I'm waiting for someone to wake me from this horrible dream.
JK
Jabu K's update10 Nov 2022, 16:02
Reviewer Update
Today its the 15th day and no clear answers about how I'm going to get my money. I have wasted a lot of money on calls with this futile exercise of trying to get what is mine. Promises have been made but not kept and I ask myself what is the difficulty of paying what is due to me. You are quick to accept our deposits but slothful to address our concerns, I'm waiting for someone to wake me from this horrible dream.