****ing worst service and second time not getting my money e wallet faulty

After i got my e wallet for my winnings it keeps sending error after i enter my pin even tried it when i went into fnb. And now i have been to 3 atms like Hollywood said i. Must try another atm it still doesn't ****ing work. I went to the chat on Hollywood then this consultant came online again and ignored me completely Nxumalo

Buyisiwe Nxumalo says:Hello ! Thank you for contacting Hollywoodbets, we are glad to have you here 💜. My name is Buyisiwe Nxumalo and I will be assisting you today. The worst ****ing service ever you waiting period is 10mins and they make you wait over an hour i want my ****ing money now. They say a reversal takes 5 days and you have to pay 35 rand with their system being ****ed up im sorry im not paying a cent and not waiting more tham an hour for my money. All their other payment options was offline last night. I have lost R350 last time they said the cash send was allready claimed that was ****ing bull**** i want my money now.