Incorrect winning info on website

Item: Hollywoodbets
Rating: 3
Author: Yolanda S

I played a quartet on the Wolverhampton Race 5 at 08h30 last night. Horses 5,2,6,3 won in that order. I have confirmed this with other betting sites as well as i have a photo of the winning on tv. But hollywood bets has listed it as 5,2,6,4 and has mark me as a lost.

I have tried making contact with your office to indicate that you may have made a human error but the thick skulled responding to my emails keeps confirming the results with me as 5,2,6,3 (correct) without reading my emails properly. Thanks im glad u see the true results. Congradz but

Now please update your website and pay me out. I know its not a lot but im wondering how often do these errors really occur?

I will update my review once this has been resolved.

Helpful (0)

Replies (2)

Hollywoodbets's replyOfficial

20 Jul 2018, 00:25

Hi Yolanda

We have sent this onto our racing team and asked them to check and confirm the results for this race. We will provide feedback as soon as possible.

Regards, Devin, Hollywoodbets

Hollywoodbets's reply20 Jul 2018, 00:25

Official

Hi Yolanda

We have sent this onto our racing team and asked them to check and confirm the results for this race. We will provide feedback as soon as possible.

Regards, Devin, Hollywoodbets

Yolanda S's updateReviewer Update

20 Jul 2018, 08:25

Thank you for sorting this out speedily. i am completely understanding to human errors. Email communication was a bit poor but glad this is sorted out. Thank you again.

Yolanda S's update20 Jul 2018, 08:25

Reviewer Update

Thank you for sorting this out speedily. i am completely understanding to human errors. Email communication was a bit poor but glad this is sorted out. Thank you again.