Inconvenience cash send more than 48 hours ***4

I've made a Absa cash withdrawal on Friday 7th. I did not receive any withdrawal pin. I did a follow up and was told will take 24 to 48 hours for me to receive the pin. I waited and nothing as yet. Today around 6 inthe morning 10th did a follow up as 48 hours is over and vizkhungo told me that I will receive funds within 2 to 3 hours but nothing as yet. Again I did a follow up with sibusiso mbatha and he told me he will send a follow up to withdrawal team. I told him that it is been long and I need money to take a baby to the doctor since this not my fault. Till now nothing in my account and it in inconvenience for me and my life cause doctors will be closed. Since Friday waiting for just 500. The turnaround time is gone but still told to wait. I really need this cash as fast as possible