TS
Teboho S

1 reviews | Active since Aug 2020

24 Aug 2020, 17:18

Incompitence of note.

My name is Teboho and I have been sending countless emails since Friday for my selfie to be updated on my account however I have been tossed to and fro by different service consultants; the way things stands now I am even considering migrating to the different gambling site coz it seems like you guys just don't really care.

0
Replies (4)
Hollywoodbets
Hollywoodbets's reply25 Aug 2020, 09:43
Official
Hi Teboho

You query has been escalated to our Withdrawals management team for review. The team will be in contact soon.

Regards,
Shanaaz
Hollywoodbets

TS
Teboho S's update25 Aug 2020, 09:46
Reviewer Update
Thanks I hope it gets resolved swiftly because I need to make withdrawals and this selfie update thing has been a stumbling block.
Hollywoodbets
Hollywoodbets's reply25 Aug 2020, 10:11
Official
Hi Teboho

Your query has been escalated and someone will be in touch soon

Regards
Shanaaz 
Hollywoodbets
Hollywoodbets
Hollywoodbets's reply26 Aug 2020, 22:03
Official
Hi Teboho

The team have confirmed your issue has been resolved. We have also updated the selfie on your account. You may now withdraw without any restraints. 

Regards
Kaveshan
Hollywoodbet