DM
Doreen M
1 reviews | Active since Jan 2019
10 Jan 2019, 19:36
*********** staff, bad service
Since Tuesday I have tried to register with Hollywoodbets for an online account but the staff is ***********, I was recommended by my husband who speaks highly of Hollywood bets but now I'm not experiencing good customer service, I received an SMS confirming that they received my FICA documents, now when I requested for them to activate my account I was told the I'd copy was not clear, so I re-send it, but still no response.
Helpful (0)
Replies (4)0
Replies (4)
Hollywoodbets's replyOfficial
10 Jan 2019, 19:57Hi Doreen
We apologize for the inconvenience caused by the delay in getting your FICA addressed for your account. We have sent your contact details onto our team, and have asked them to contact urgently. We hope we can address your account, and have it activated asap.
Regards,
Devin
Hollywoodbets
We apologize for the inconvenience caused by the delay in getting your FICA addressed for your account. We have sent your contact details onto our team, and have asked them to contact urgently. We hope we can address your account, and have it activated asap.
Regards,
Devin
Hollywoodbets
Hollywoodbets's reply10 Jan 2019, 19:57
Official
Hi Doreen
We apologize for the inconvenience caused by the delay in getting your FICA addressed for your account. We have sent your contact details onto our team, and have asked them to contact urgently. We hope we can address your account, and have it activated asap.
Regards,
Devin
Hollywoodbets
We apologize for the inconvenience caused by the delay in getting your FICA addressed for your account. We have sent your contact details onto our team, and have asked them to contact urgently. We hope we can address your account, and have it activated asap.
Regards,
Devin
Hollywoodbets
DM
Doreen M's updateReviewer Update
10 Jan 2019, 20:03Yes please thank you! I wonder how long this is going take, maybe another day or two to click "activate account"
DM
Doreen M's update10 Jan 2019, 20:03
Reviewer Update
Yes please thank you! I wonder how long this is going take, maybe another day or two to click "activate account"
Hollywoodbets's replyOfficial
10 Jan 2019, 20:39Hi Doreen
Your Hollywoodbets account has been activated, and we see you have access to your account.
Apologies again for the inconvenience caused and all the best with your new Hollywoodbets account.
Regards
Devin
Hollywoodbets
Your Hollywoodbets account has been activated, and we see you have access to your account.
Apologies again for the inconvenience caused and all the best with your new Hollywoodbets account.
Regards
Devin
Hollywoodbets
Hollywoodbets's reply10 Jan 2019, 20:39
Official
Hi Doreen
Your Hollywoodbets account has been activated, and we see you have access to your account.
Apologies again for the inconvenience caused and all the best with your new Hollywoodbets account.
Regards
Devin
Hollywoodbets
Your Hollywoodbets account has been activated, and we see you have access to your account.
Apologies again for the inconvenience caused and all the best with your new Hollywoodbets account.
Regards
Devin
Hollywoodbets
DM
Doreen M's updateReviewer Update
10 Jan 2019, 20:42Thank you so much I'm a happy punter now!
DM
Doreen M's update10 Jan 2019, 20:42
Reviewer Update
Thank you so much I'm a happy punter now!