KL
Kaylene L

1 reviews | Active since May 2023

18 Nov 2023, 05:29

Incompetency and poor customer service

The customer service from Hollywood bets is pathetic. I have never had to wait more than 10 working days just to have my money that I deposited to be allocated to my account. What ******* is that, I've been given the run around for 10 days because they don't have anyone who can action an allocation of money that was deposited through immediate payment to a Hollywoodbets Account. This is joke really!!!!!!!

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Replies (1)
Hollywoodbets
Hollywoodbets's reply18 Nov 2023, 09:39
Official
Hello Kaylene Louw, 

Your query has been escalated to our Customer Service Management Team. The team will be in touch.

Regards,The Hollywoodbets Team