SN
Stanlee N

1 reviews | Active since Sept 2023

17 Jan 2026, 21:59

Inacurate info betting display

On Thu, 25 Dec 2025,

Hi there

Ntombikayise M (Hollywoodbets)

Good day

Thanks for your reply and in response to your unacceptable, poor respose, dont care reply.

Hollywood Bets is unfair to its patronage and it was best that I refrain from dealing with unfair practises and will never encourage anyone to open or deal with Hollywood bets.

You should refrain from the word addiction, and stop making recommendations on patfons money or welfare decisions and rather focus on customer service excellence and support and put more effort and listen, yes listen to the customers concern.

This has been a horific experience having dealt with you for decades and I certainly have a problem with Hollywood Bets and how they operate and listen, consider the customers view.

I might as well deal with yojr opposition, whom may treat me more fairly and importantly listen to a customer.

Show quoted text Show quoted text Show quoted text Please do not close my call.

Tnis sefves as an escalation go your escalation management team for arbitration and resolution.

Await your urgent reply.

Thank you. *** Show quoted text Please investigate this matter urgently and have resolved

Thank you *** Show quoted text Good day - it is absolutely disgusting and unprofessional to note the avoidance of this matter with no action nor correspondence in this regard.

I can safely say that I have total reservations around dealing with Hollywoobets. Total disappointment, to the point toeven closing the account and go with WSB, who are more visible and consistent.

Words cannot display the height of disappointment and the total dissatisfaction after patronising Hollywood Bets for decades.

Shocking to say the least, no true / accurate visibility.

Show quoted text This call required a Management call from Hollywood Bets.

Please get a manager to urgently call me in this regard. Show quoted text

0
Replies (4)
SN
Stanlee N's update17 Jan 2026, 22:03
Reviewer Update



On Thu, 25 Dec 2025, 9:28 am Ntombikayise M (Support) <***> wrote:
Hi there

Ntombikayise M (Hollywoodbets)

Good day
Thanks for your reply and in response to your unacceptable, poor respose, dont care reply.
Hollywood Bets is unfair to its patronage and it was best that I refrain from dealing with unfair practises and will never encourage anyone to open or deal with Hollywood bets.
You should refrain from the word addiction, and stop making recommendations on patfons money or welfare decisions and rather focus on customer service excellence and support and put more effort and listen, yes listen to the customers concern.
This has been a horific experience having dealt with you for decades and I certainly have a problem with Hollywood Bets and how they operate and listen, consider the customers view.
I might as well deal with yojr opposition, whom may treat me more fairly and importantly listen to a customer.

Show quoted text


Show quoted text


Show quoted text


Please do not close my call.Tnis sefves as an escalation go your escalation management team for arbitration and resolution. Await your urgent reply.Thank you. ***Show quoted text

Please investigate this matter urgently and have resolvedThank you ***Show quoted text

Good day - it is absolutely disgusting and unprofessional to note the avoidance of this matter with no action nor correspondence in this regard.I can safely say that I have total reservations around dealing with Hollywoobets. Total disappointment, to the point toeven closing the account and go with WSB, who are more visible and consistent.Words cannot display the height of disappointment and the total dissatisfaction after patronising Hollywood Bets for decades.Shocking to say the least, no true / accurate visibility. Show quoted text


This call required a Management call from Hollywood Bets.Please get a manager to urgently call me in this regard.Show quoted text


SN
Stanlee N's update17 Jan 2026, 22:05
Reviewer Update



On Thu, 25 Dec 2025, 9:28 am Ntombikayise M (Support) <***> wrote:
Hi there

Ntombikayise M (Hollywoodbets)

Good day
Thanks for your reply and in response to your unacceptable, poor respose, dont care reply.
Hollywood Bets is unfair to its patronage and it was best that I refrain from dealing with unfair practises and will never encourage anyone to open or deal with Hollywood bets.
You should refrain from the word addiction, and stop making recommendations on patfons money or welfare decisions and rather focus on customer service excellence and support and put more effort and listen, yes listen to the customers concern.
This has been a horific experience having dealt with you for decades and I certainly have a problem with Hollywood Bets and how they operate and listen, consider the customers view.
I might as well deal with yojr opposition, whom may treat me more fairly and importantly listen to a customer.

Show quoted text


Hi there!Thanks for the mail! Your ticket reference number is ***2 No need to reply, we’ll attend to your query soon and get back to you.
In the meantime, have a go at some of our amazing current promotions! https://bit.ly/3d1zkw3Please note: for your security, Hollywoodbets will never ask you to attach an image of your recharge voucher or share your voucher number or pin with us. We will only ever ask for a serial number.Happy betting!
The Hollywoodbets team
[DGY2WY-9GXLR]
[DGY2WY-9GXLR]

Show quoted text


Show quoted text


Please do not close my call.Tnis sefves as an escalation go your escalation management team for arbitration and resolution. Await your urgent reply.Thank you. ***Show quoted text

Please investigate this matter urgently and have resolvedThank you ***Show quoted text

Good day - it is absolutely disgusting and unprofessional to note the avoidance of this matter with no action nor correspondence in this regard.I can safely say that I have total reservations around dealing with Hollywoobets. Total disappointment, to the point toeven closing the account and go with WSB, who are more visible and consistent.Words cannot display the height of disappointment and the total dissatisfaction after patronising Hollywood Bets for decades.Shocking to say the least, no true / accurate visibility. Show quoted text




SN
Stanlee N's update17 Jan 2026, 22:08
Reviewer Update
Unable to log on. Refer to the Live Chat of December 2025
Hollywoodbets
Hollywoodbets's reply18 Jan 2026, 07:59
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets