mN
marlin N

1 reviews | Active since Nov 2013

07 Jun 2024, 14:02

****** in broad day light and **** to about it

Hollywoodbets ****** me and I can't get any help to refund me Last night the 6 June 2024 @2135 I did a withdrawal of R1000 through Nedbank Imali, as it being fairly late I said I'll wait till today to receive my money. Anyways this morning I bought a R200 voucher and won R600 which in turn I did a a Nedbank Imali withdrawal. It is now 1400 and I have not received any messages regarding my withdrawals, ie pin etc. iv been speaking to customer care consultants on Hollywood app and IV been told to wait up to 48hrs. I know of this however Hollywood is normally speedy and you receive your withdrawals within the hour. Everytime I ask the consultants I get different replies one being that Nedbank is offline, I went online to see if any Nedbank has been reported offline. When I told that to the customer care consultants they ended the chat. I even have been calling them but their lines apparently are bad that after 5seconds on the call they cut the call. This is daylight *******. Iv heard stories like this and now I am actually experiencng it. I have had so much faith in Hollywood untill now. I WANT MY MONEY PLEASE ASAP

0
Replies (4)
mN
marlin N's update08 Jun 2024, 10:59
Reviewer Update
Today the 8th and still no payment made and they telling me to wait again 48hrs
Hollywoodbets
Hollywoodbets's reply09 Jun 2024, 13:41
Official
Hi Marlin Your query has been escalated to our Customer Service management team. The team will be in touch. Regards, The Hollywoodbets Team
mN
marlin N's update09 Jun 2024, 13:56
Reviewer Update
You say the same thing to everyone. I have used ove R300 airtime calling you guys and still no solution has been made. You all blame other people and will not take the blame yourselves. I just got off the phone with one of your supervisors and he too is just trained to tell us the same lies and no solutions. I want my money now. Today is the 9th of June time is 1400 year 2024
Stop ****ing around and pay me what is rightfully mine. If I lost money you quick to take it but now when you loose and have to pay you delaying. I waited your 48hr period, now I want my money
mN
marlin N's update11 Jun 2024, 13:22
Reviewer Update
Imagine today is the 11th June ,2024 and still no payment. This is ****ing ridiculous, and everytime I speak to their consultants I get a NEW TICKET / REFERENCE number that they say they were escalate the problem
I have so many screenshots of their consultants lying to me. And to top it off, they TOO keep saying they will call and yet nothing
All I want is the truth and my money