1 reviews | Active since May 2020
I want to withdraw money from my account
It's been over 2 weeksnow. Been requesting them to help me with allowing withdrawals. It seems they are not moved by this because they have been dragging it for far too long. I guess not assisting their customers is normal business practice for them. We have sent numerals emails.
What is strange is the fact that deposits are not a hassle but withdrawals are. It's as if... they want you to put in money and but do not allow you to get it back.
All my FICA documents s were sent more than 7 times through to the fica department.
They reply some of my emails asking me to give them your ID number or cellphone number/Hollywood acc no. Once this step is done. They do not get back to you. I have been doing over a period of 2 weeks
The experience is vee poor. The service is poor. Customers are not a priority to them at all. I am not happy at all. Please help...
I have looked into your query and found that your ID submitted was submitted as a black and white copy - we unfortunate;y do not accept this as we cannot authenticate various security features. An SMS was sent to advise of this and to submit a clear colour picture.
The team will contact you via your email address starting with legodi****mail so that you can send directly and we will resolve. Thereafter your withdrawal will be approved.
Regards,
Marcel
Hollywoodbets
I have looked into your query and found that your ID submitted was submitted as a black and white copy - we unfortunate;y do not accept this as we cannot authenticate various security features. An SMS was sent to advise of this and to submit a clear colour picture.
The team will contact you via your email address starting with legodi****mail so that you can send directly and we will resolve. Thereafter your withdrawal will be approved.
Regards,
Marcel
Hollywoodbets
Regards
Legodi
Regards
Legodi