VV
Vaneshree V
1 reviews | Active since Jul 2025
30 Jul 2025, 01:02
I made a withdrawal with hollywoodbets however I haven't received the money I called them over 10 times and asked for assistance and everytime they keep telling me that they are escalating the matter however it's been almost 5 months now and nothing has b
I made a withdrawal with hollywoodbets however I haven't received the money I called them over 10 times and asked for assistance and everytime they keep telling me that they are escalating the matter however it's been almost 5 months now and nothing has been done. The customer service is terrible they don't update you on the matter they just keep telling you to call back and check up it is ridiculous for a huge company to have such poor customer service and no care for customers
Helpful (0)
Replies (2)0
Replies (2)
Hollywoodbets's replyOfficial
30 Jul 2025, 07:48Hi Vaneshree,
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
The Hollywoodbets Team
Hollywoodbets's reply30 Jul 2025, 07:48
Official
Hi Vaneshree,
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
The Hollywoodbets Team
VV
Vaneshree V's updateReviewer Update
05 Aug 2025, 14:35The escalations representative called me and said that she escalated the matter will be resolved within 24hours however nothing was resolved and I got no feedback so I called in and spoke to another representative and they told me they are doing the correction and it will reflect within 2 hours it's been more than 48 hours and it's not resolved and I have no communication from your team once again!
VV
Vaneshree V's update05 Aug 2025, 14:35
Reviewer Update
The escalations representative called me and said that she escalated the matter will be resolved within 24hours however nothing was resolved and I got no feedback so I called in and spoke to another representative and they told me they are doing the correction and it will reflect within 2 hours it's been more than 48 hours and it's not resolved and I have no communication from your team once again!