I have been patient for over 3 months with my account under review, but enough is enough

Item: Hollywoodbets
Rating: 1
Author: Mthobisi K

I have been patient for over 3 months with my account under review, but enough is enough. Your agent, Nompumelelo Dlamini, requested voucher statements — yet I only have deposit receipts, as voucher numbers are cleared once redeemed. This delay is unacceptable. If not resolved immediately, I will escalate to my lawyers, the Gambling Board, and continue exposing this matter on HelloPeter.

Helpful (0)

Replies (1)

Hollywoodbets's replyOfficial

22 Sept 2025, 07:15

Hi Mthobisi

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards,
The Hollywoodbets Team

Hollywoodbets's reply22 Sept 2025, 07:15

Official

Hi Mthobisi

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards,
The Hollywoodbets Team