I have been ****med my Hollywoodbets

Dear Hollywoodbets Management and National Gambling Regulator. I have been ****med by Hollywoodbets on the 1st February 2025, I loaded R5000 voucher on my Hollywoodbets account and they decided to block my account with my money. Today it 02 March 2025 and my account is still blocked.

They requested for my bank statement and other documents of which I did send to them on the 5th February 2025 and confirmed that that they did receive it but my account is still blocked.

Everyday I keep calling, asking the consultants that what is it that they need from me for them to open my account but they're failing to come with a solutions.

Everyday they're telling me to wait for 24hrs and I'm tired now of Hollywoodbets and their useless helpline consultant.

My account is blocked even now as from 1st February 2025 and they're failing to get the matter resolved. Hollywoodbets is a ****. I don't receive it to anyone