Horrible horrible service

Hollywoodbets, what a shame, my issue is still mot resolved, one of your consultants did phone me but said she will request my play history as my money just went missing, she was supposed to phone me back and never did, then i receive a email stating ISSUE HAS BEEN RESOLVED....... NOTHING HAS BEEN RESOLVED. This is going on for more than 3 weeks and I need answers, shame on you for taking people for granted and making them look stupid sies man. My problem has not been resolved and still your customer service is a ghost town, still no response on your online platform, emails or phone calls. How many people has been ********** like this. I dont understand how a big company like hollywood has so many people working there but no one knows how to opperate a keyboard or telephone. All I asked was for my spina zonke history to be sent to me to see what happened I did not ask for 10 Billion rand even though that would be great but I didnt